Kit Gestion de crises _ 7 outils clés en main

Compilation of the following "Crisis Management" models:

1. Express Crisis Management Plan (1 page)

   • Canvas with key roles, emergency contacts, priority actions.

2. “The First 48 Hours” Checklist

   • Concrete steps to follow as soon as a crisis occurs (security, communication, prioritization).

3. Simplified Risk Matrix

   • Table with probability/severity to identify critical risks.

4. SMER sheet

   • Framework (Situation, Mission, Execution, Rehabilitation) to effectively communicate a task to your crisis team.

5. Crisis Journal

   • Table template for recording decisions, actions and follow-ups during the crisis.

6. Post-crisis analysis grid

   • Framework for learning lessons after a crisis (what worked, what needs to be improved).

7. Incident management procedure

   • Step-by-step model for technical, financial or human incidents.